Privacy Policy

Introduction

At Probly.ai ("we," "our," or "us"), we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and usage when you use our platform for discovering validated problems and building successful businesses.

Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Contact details (name, email address, phone number)
• Account information and profile details
• Business inquiries and correspondence
• Payment information for subscription services
• Ideas, problems, and business concepts you submit or analyze

Automatically Collected Information

We automatically collect certain information when you use our platform:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent on platform)
• Cookies and similar tracking technologies
• Log files and analytics data

How We Use Your Information

We use the collected information for the following purposes:

• Providing and personalizing our problem discovery and business validation services
• Processing payments and managing your subscription
• Improving our platform functionality and user experience
• Sending important updates, notifications, and marketing communications
• Analyzing trends and patterns in problem validation data
• Providing customer support and responding to inquiries
• Ensuring platform security and preventing fraud
• Complying with legal obligations and enforcing our terms

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our platform (payment processors, analytics providers, hosting services)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of company assets
• Consent: When you explicitly consent to sharing your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our platform may integrate with third-party services that have their own privacy policies:

• Analytics Services: Google Analytics for usage insights
• Payment Processors: Stripe for secure payment processing
• Authentication: Supabase for secure user authentication
• AI Services: Various AI providers for problem analysis and validation

We encourage you to review the privacy policies of these third-party services.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us at privacy@probly.ai.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These include:

• Essential Cookies: Necessary for platform functionality
• Analytics Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: